Navigating Difficult Conversations

Jot down an instance you had to navigate a difficult or uncomfortable conversation. How did you prepare and what was the outcome?

Navigating difficult conversations skillfully is a pivotal aspect of effective communication. Reflect on the strategies you used: were you empathetic, honest, or assertive? Did you provide ‘I’ statements to ensure your feelings were conveyed? This sort of reflective exercise will help you identify improvements for future challenging discourses.